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Warranty

Intro QUUGE provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the chart below for the warranty timelines of various products, as warranty...

Function Ports FAQs-3.5mmPorts

"What should I do if the hub/dock's 3.5mm audio port is not working?When you plug a 3.5mm audio device such as a headphone, headset, etc., into the hub/dock’s audio port,...

Function Ports FAQs-USB-A

"What should I do if the hub/dock's USB-A or USB-C data port is not working?If you connect a device to the USB-A port but it cannot be recognized by your...

Function Ports FAQs-DP

"What should I do if the Hub/Dock’s DP port is not working?When the hub/dock's DisplayPort port is not working, no display will be shown on a monitor connected to the...

Function Ports FAQs

What should I do if the adapter/hub/dock's Ethernet port is not working?If your laptop cannot recognize a wired internet connection when you’ve connected to the Ethernet port, then the issue...

TroubleShooting

1.What should I do if the adapter/hub/dock's Ethernet port is not working?2.What should I do if the hub/dock’s HDMI port is not working?3.What should I do if the Hub/Dock's DP...